Frequently Asked Questions

Please use our contact form if you have any other questions

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Where is your store located?

Our groovy store is located at 79 Lower Main Road, Observatory, Cape Town. Come pop in! We would love to meet you.

Does Grand Funk trade at any markets/events?

Yes! We love to attend vintage and local craft markets and music events/festivals. Please reach out if you are an organizer and want us to trade at your market/event.

Stay updated about our market/event days on our social media pages.

Which shipping company do you use to send parcels?

We use PARGO for shipping.

Do you ship internationally?

Not at the moment. Hopefully very soon.

Please send us an email and we'll see if we can help.

When do you ship purchased items?

Our courier collects every Wednesday & Friday. Keep an eye on your email for when your package has been shipped.

How long will it take for my parcel to be delivered?

For local deliveries (Cape Town, Cape Winelands, Northern Suburbs and Southern Suburbs) it usually takes 1-2 working days. 

For deliveries outside of the abovementioned perimeters, it takes between 1-5 working days.

How do I track my parcel?

You will receive a notification via sms or email when your parcel has been sent as well when it is scheduled for delivery. You can track your parcel by entering the Waybill number in the tracking box on Pargo's website.

When can I collect my item if I opted for in-store pickup?

Your order will be ready within 2 to 3 working days after your purchase. Please keep an eye on your email for pickup notification.

Do you offer a collection option and how does it work?

Yes! You can pick up your parcel for free at our shop located at 79 Lower Main Road, Observatory, Cape Town. 

Orders placed between Thursday and Tuesday will be ready for collection on the coming Wednesday.

Can I sell you my preloved clothing?

Please send us an email with a google drive link to photos and prices of the products you are looking to sell and we will get back to you if we are interested!

I love your shop! Can I book your space for an event/shoot?

We hire out our space for events and shoots. To book our space, please email us with your inquiry and we will get back to you with more details.