Refund policy

 

Return and Refund Policy

Thank you for shopping at our online clothing store. We are committed to providing you with a seamless shopping experience and offer a 30-day return policy to ensure your satisfaction with your purchase. Please read the following guidelines carefully to understand our return and refund process:

10-Day Return Policy
You have 10 days from the date of receiving your item to request a return. To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags still attached, and in its original packaging. You must also provide the receipt or proof of purchase to initiate the return process.

Initiating a Return
To start a return, please contact us at grandfunkvintage@gmail.com. We will provide you with a return shipping label and instructions on how and where to send your package. Please note that items sent back to us without prior authorization will not be accepted.

Damages and Issues
Upon receiving your order, please inspect the items immediately. If you find that the item is defective, damaged, or incorrect, please contact us right away. We will work with you to evaluate the issue and make it right.

Non-Returnable Items
Certain items are non-returnable, including perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gases. We also do not accept returns for sale items or gift cards. If you have any questions about the return eligibility of a specific item, please reach out to us for clarification.

Exchanges
If you wish to exchange an item, the quickest way is to return the original item as per our return policy and place a separate order for the new item.

Refunds
Once we receive and inspect your return, we will notify you of the approval status. If your return is approved, a refund will be processed to your original payment method within 10 business days. Please be aware that the processing time by your bank or credit card company may vary. If more than 15 business days have passed since the approval of your return, please contact us at grandfunkvintage@gmail.com for further assistance.

If you have any questions or require clarification regarding our return and refund policy, please do not hesitate to contact us at grandfunkvintage@gmail.com. Thank you for shopping with us!